Conflict Resolution and Negotiation, Certificate
Offered in: Chicago
Program description
The Certificate in Conflict Resolution and Negotiation offers training for professionals to enhance their ability to manage conflict in their current organization. Recent college graduates and individuals looking to change careers will obtain valuable skills that they can add to their resume making them more marketable to employers. Positions requiring conflict resolution skills exist in many fields, including government, criminal justice, education, health care, human resources, project management, customer service, politics, law, insurance, and sales. Common employers include corporations, educational institutions, social service agencies, health care organizations, insurance companies, and banks.
All certificate courses may be applied toward Roosevelt's Master of Arts degree in Conflict & Mediation for students who subsequently decide to pursue the degree.
Program objectives
The certificate provides students with training that focuses on skills needed to de-escalate conflict and move toward resolution. Students will be able to demonstrate abilities in the areas of negotiation and facilitation and will learn about different types of alternative dispute resolution processes. Students will gain a deeper understanding of conflict resolution and mediation in a particular area such as public/community conflict or familial/interpersonal conflict through a special topic course.
Admission
The following information is required in order to apply for the program:
- Online Application
- $40 Application Fee
- Official transcripts from all previously attended colleges/universities within the United States. Coursework completed outside the U.S. requires a Foreign Credential Evaluation to be submitted.
- Resume/curriculum vitae
- Letter of Intent outlining your personal and professional goals, why you are interested in this program, and how it will help you achieve your goals
- English Language Proficiency: All international students and individuals who completed a degree program outside the United States are required to meet this requirement.
Course requirements
The courses in the Graduate Certificate in Conflict Resolution and Negotiation are hybrid courses - offered in a combination of online learning and weekly class meetings. Students may choose to participate in the weekly class meetings either in-person on the Chicago Campus or remotely through Zoom. Each course lasts eight weeks. Students take four courses; the program can be completed in two semesters, taking one class at a time.
Courses must be completed with a minimum grade of C and a cumulative GPA of 3.0.
| Code | Title | Credit Hours |
|---|---|---|
| Required Courses | 9 | |
| ALTERNATIVE DISPUTE RESOLUTION (ADR) CONTINUUM | ||
| FACILITATION | ||
| NEGOTIATION TACTICS/NEGOTIATION | ||
| Special Topic Course (Students take one) 1 | 3 | |
| PUBLIC AND COMMUNITY CONFLICT | ||
| ORGANIZATIONAL AND LABOR CONFLICT AND MEDIATION | ||
| FAMILIAL AND INTERPERSONAL CONFLICT AND MEDIATION | ||
| SPECIAL POPULATIONS AND CURRENT MEDIATION TOPICS | ||
| Total Credit Hours | 12 | |
- 1
One of the following courses will be offered each fall. Contact the program director for more information.