2019-2020 Academic Catalog

Offered in: Chicago

Program description

The Certificate in Conflict Resolution offers training for professionals to enhance their ability to manage conflict in their current organization. Recent college graduates and individuals looking to change careers will obtain valuable skills that they can add to their resume making them more marketable to employers. Positions requiring conflict resolution skills exist in many fields, including government, criminal justice, education, health care, human resources, project management, customer service, politics, law, insurance, and sales. Common employers include corporations, educational institutions, social service agencies, health care organizations, insurance companies, and banks.

Students completing the certificate will be given credit for all of their courses towards the M.A. in Conflict & Mediation degree at Roosevelt. Roosevelt’s master’s degree in conflict and mediation is the only degree of its kind in the Chicago region that embeds the Chicago Center for Conflict Resolution’s Certification, as well as practicums with real mediation clients.

Program objectives

The certificate provides students with training that focuses on skills needed to de-escalate conflict and move toward resolution. Students will be able to demonstrate abilities in the areas of negotiation and facilitation and will learn about different types of alternative dispute resolution processes. Students will gain a deeper understanding of conflict resolution and mediation in a particular field through a special topic course.

Admission

A personal statement and an interview with the program director or a faculty member is required of all applicants.  For additional admission information, please refer to the Graduate Admission requirements on the university's web site.

Course requirements

The courses in the Graduate Certificate in Conflict Resolution are hybrid courses - offered in a combination of online learning and in-person class sessions at the Chicago Campus. Each course lasts eight weeks. Students take four courses; the program can be completed in two semesters, taking one class at a time.